Refund Policy

Last updated: 8/1/2025

30-Day Money-Back Guarantee

We stand behind the quality of our templates. If you're not completely satisfied with your purchase, we offer a full refund within 30 days of purchase.

Eligible Refunds

• Template doesn't work as described
• Technical issues that can't be resolved
• Accidental duplicate purchases
• Template doesn't meet your project requirements

Non-Eligible Refunds

• Change of mind after 30 days
• Templates that have been significantly modified
• Requests made after project completion

How to Request a Refund

1. Contact our support team at tailyuihq@gmail.com
2. Include your order number and reason for refund
3. We'll process your request within 2-3 business days
4. Refunds are issued to the original payment method

Processing Time

Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us at tailyuihq@gmail.com